Hangzhou SiHan Medical Equipment Co., Ltd. provides high-quality endoscope repair services, including flexible endoscopes, rigid endoscopes, camera systems, shaver systems, high frequency electrosurgery, insufflator, light source and more. We have refined endoscopy repair services to meet different equipment needs for your business.
As one of the endoscope repair companies, our mission is to innovate constantly in technical service and research, and create greater value for our customers. We offer fast and reliable technical support, repair, endoscopy maintenance, and research consultation, ensuring timely solutions for any problems.
In the pursuit of becoming an internationally leading endoscopy repair services company, we are committed to investing in technological innovation and talent development, and enhancing our service quality and technical expertise. We are determined to solve complex technical challenges and advance the industry, providing excellent support and service for our customers who seek for endoscopy replacement, repair, or endoscopy maintenance.
High-quality Accessories
During the maintenance of endoscope, SiHan Medical uses high-quality endoscope accessories to ensure that the performance is the same or similar to the factory after use, extend the service life, and avoid failures and damages that may be caused by low-quality or mismatched accessories. We also provide different models of accessories for sale.
Professional Technical Team
Our exquisite craftsmanship and technology enable us to solve problems accurately and meet your needs. We have one-to-one professional customer service ready to serve you at any time. Find us to help you repair endoscopes, no matter offer or repair endoscopes.
High-precision Detection
We have highly accurate performance testing equipment, which ensures comprehensive and accurate testing of medical devices when conducting the maintenance of endoscope. Whether it is sales or maintenance, we can guarantee the high quality of the equipment. Welcome to inquire about the equipment you are interested in.
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Thorough cleaning and disinfection: We use advanced cleaning and endoscope disinfection technology to ensure that each endoscope device meets the highest hygiene standards. Before entering the endoscopy repair process, each device undergoes rigorous multi-step cleaning and disinfection to ensure aseptic operation.
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Accurate diagnosis and evaluation: Our technical team has extensive experience and expertise to quickly and accurately diagnose equipment problems to ensure the maintenance of endoscope. Through detailed evaluation reports, we develop personalized repair plans for each endoscopy medical device to ensure that the problem is completely resolved.
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High-quality parts replacement: During the endoscope repair process, we only use original or high-quality endoscope repair parts to ensure the performance and durability of the equipment. The selection and installation of endoscope spare parts are subject to strict quality control to ensure that the equipment is restored to optimal condition.
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Precision calibration and testing: After the endoscope repair services are completed, we will perform precise calibration and comprehensive functional testing on the equipment. Through a number of rigorous tests, it is ensured that the equipment can operate stably under various operating conditions and meet factory standards.
Usually the first step is for you to contact our repair service center, describe the endoscopic devices failure, and make an appointment for repair. After that, the endoscope will be properly packaged and sent to the designated address, or directly to the repair store. After receiving the endoscope, our professional inspectors will conduct a comprehensive inspection to determine the fault point and endoscope repair plan, and then feedback to you the repair quotation and estimated repair time. After you confirm the repair plan and price, we will start endoscope repair services. After the repair is completed, the endoscope will be strictly tested for performance to ensure that the repair is in place, and finally the endoscope will be sent back to you or you will be notified to pick it up.
Of course. You can keep track of the repair progress of the endoscopy medical device by calling our customer service number, sending an email, or using the order query function on our official website. Our customer service staff will also proactively communicate with you at key points, such as when the test is completed and the quotation is given, when the repair work begins, when the endoscopy repair services are completed and ready to be sent back, etc., so that you can keep track of the repair dynamics throughout the process.
We are one of the leading endoscope repair companies and are well-known for our professionalism. Our endoscopy maintenance team is composed of experienced and professionally trained technicians who strictly follow industry standards and original factory repair specifications for maintenance of endoscopes. During the repair process, all original parts that meet quality requirements or replacement parts that have undergone strict testing and certification are used. After the endoscopy repair is completed, the endoscope will be subjected to multiple performance tests using professional testing equipment, including image clarity, lighting effects, instrument operation functions, sealing, impact resistance, etc. Only endoscopes that pass all tests will be delivered to customers, ensuring the quality of repairs from multiple links.
Yes. We provide a certain period of warranty service for the repaired endoscopy scope. The specific warranty period depends on the different repair items and endoscope types, generally ranging from 3 to 12 months. During the warranty period, if the endoscope fails due to repair quality problems, we will provide you with endoscopy maintenance again free of charge. However, if the problem is caused by improper use by the customer or other non-repair quality reasons, we will also provide you with corresponding repair suggestions and services, but a certain fee may be charged.
Although the fault symptoms may be the same, the specific causes of the fault may be different. For example, if the image is blurred, the first time it may be that the endo camera is dirty, which can be simply cleaned and the cost is low; the second time it may be that the optical lens is damaged and the lens needs to be replaced, which costs much more. In addition, the price of accessories in the market may fluctuate, and the price of accessories purchased at different times will also cause changes in repair costs. And if other related problems occur after the endoscope has been repaired before, the endoscope repair services will also increase accordingly when repaired together.
